Your Trusted Partner in Garage Door Repair
Standing Behind Our Work with Unmatched Warranties and Guarantees in Orange, CT
The Vintage Garage Door Repair Guarantee
At Vintage Garage Door Repair, we believe that a warranty is more than just a piece of paper; it's a promise to our customers. We stand behind every service we provide and every product we install, ensuring you receive the utmost satisfaction and peace of mind. Our commitment to quality workmanship, reliable parts, and a customer-first approach sets us apart in the garage door repair industry. Learn more about our extensive warranty and guarantee policies that protect your investment and ensure your garage door operates flawlessly.
🔧 Workmanship Warranty
Our workmanship warranty reflects our dedication to quality. We cover all labor involved in the installation and repair of garage doors for a duration of one year. This warranty ensures that if any issues arise due to workmanship during this period, we will address them at no additional cost. To make a claim, simply contact our customer service team, provide your details, and we will promptly schedule a service visit to resolve the issue. Your satisfaction is our priority, and we're here to ensure your garage door operates smoothly.
🛡️ Parts Warranty
Our parts warranty varies based on the type of components used in your garage door system. Most parts carry a manufacturer’s warranty that can last anywhere from one to ten years, depending on the brand and type. In addition, we offer a company warranty that covers the specific parts we install. For instance, springs may have a five-year warranty, while openers can come with a two-year warranty from us. Understanding these warranties helps you make informed choices for your garage door maintenance.
✅ Satisfaction Guarantee
If you're not completely satisfied with our service, we’re committed to making it right. Our satisfaction guarantee means that we will re-evaluate our work and make necessary adjustments at no extra cost. We value our customers and aim to provide a positive experience that exceeds expectations, ensuring your garage door functions perfectly and meets your needs.
📞 Ongoing Support
Questions after service? Our team is always available to provide support and answer any questions about your garage door.
What's Covered
Garage Door Installation
Coverage of all labor and parts involved in the installation of a new garage door.
Spring Replacement
Includes the replacement of broken springs with high-quality parts that come with a warranty.
Garage Door Opener Repairs
Covers repairs to all types of garage door openers, ensuring they function smoothly.
Panel Replacement
Protection against defects in installation or materials for replaced door panels.
Routine Maintenance
Services performed under routine maintenance agreements, including tune-ups and adjustments.
Emergency Repairs
Coverage for urgent repairs needed to restore functionality after unexpected failures.
How to Make a Warranty Claim
Review Your Warranty
Check the warranty terms to ensure your issue is covered.
Contact Us
Reach out to our customer service team via phone or email to initiate your claim.
Provide Information
Share details about your service, including your name, address, and specifics of the issue.
Schedule a Visit
We will arrange a convenient time for our technician to assess and resolve the issue.
Warranty Exclusions
For complete transparency, the following are not covered under our standard warranty:
- Improper Maintenance: Warranties do not cover issues resulting from lack of routine maintenance by the homeowner.
- Acts of Nature: Damage caused by severe weather conditions or natural disasters is not included in our warranty.
- Unauthorized Repairs: Any work performed by unauthorized personnel may void the warranty.
- Wear and Tear: Normal wear and tear on parts over time are not covered under the warranty.
Extended Warranty Options
To enhance your coverage, we offer extended warranty options for additional peace of mind. This includes extended service plans that cover parts and labor beyond the standard warranty period. Talk to our team for more details on available upgrades and how they can benefit you.
Warranty FAQs
How long does the workmanship warranty last?
Our workmanship warranty lasts for one year from the date of service. This ensures that any issues arising from our labor will be addressed at no additional cost.
Are there warranties on all parts?
Most parts come with a manufacturer's warranty, which can range from one to ten years, depending on the part type and brand.
What should I do if I'm not satisfied with my service?
If you're not satisfied, please contact us immediately. We’re committed to making it right by addressing your concerns at no extra charge.
How do I know if my issue is covered under warranty?
Review your warranty documentation. If you're unsure, don’t hesitate to reach out to our customer service team for clarification.